The definition of digital transformation is “the adoption of digital technology by an organization. Common goals for its implementation are to improve efficiency, value or innovation.” Imagine if you could accelerate this transformation by identifying the value-added and non-value-added work in a software delivery value stream? For example, look at Initech, the company in the classic comedy movie Office Space, and Tom Smykowski’s self-described job description — he takes the specs from the customers and routes them to the software engineers, who lack the “people skills” to interface with the customers. He has “people skills, dammit!” Are Tom’s activities value-added or non-value-added? Lance Knight will take you on a hilarious yet educational tour and show you how to accelerate digital transformation by simply understanding the difference between value-added and non-value-added activities in software development and delivery.