Couples Therapy for DevOps and ITIL

February 12, 2020


As Agile and DevOps speed ahead with automated releases, smaller changes and less self-organizing teams, the traditional approach of ITSM may appear to be outdated. This can lead to conflicts between the various camps of followers. This session explores the genesis of the disconnect between DevOps and ITSM and offers suggestions for aligning service management practices to DevOps.

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Guest(s): Jayne Groll
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