How AI Powers DevOps and ITSM at SKILup Days 2024

October 27, 2024

Artificial Intelligence has been big news for a while, but with OpenAI’s 2023 ChatGPT release, it’s right at the top of the hype cycle. In this interactive workshop, Helen Beal will share with you how to cut through the hype, myths and misunderstandings and figure out exactly how you can use these advanced automation and machine learning technologies to your business advantage. Whether it’s using a copilot for development, pattern analysis for incident prediction and resolution, or autonomic computing, there is a multitude of real-world applications of AI that are available for you today that will reduce your teams’ cognitive load, accelerate software delivery and enhance customer joy. People should attend this session if they want to know where AI can bring teams advantages in the software development and delivery lifecycle.

Key takeaways:
– Real-world applications for AI throughout the DevOps/ITSM toolchains
– How to combine traditional and generative AI experiences to the greatest effect
– How to manage risk and ensure ethical AI implementations using GenAIOps

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