With the adoption of Kubernetes rapidly accelerating, many companies struggle with having the right skills within development teams to troubleshoot incidents quickly. Remediation of issues is of the greatest importance to avoid customer disruption. This interview introduces several best practices where SREs can take a leadership role, such as:
Knowledge sharing – and the importance of it – to increase developer expertise
Enabling SRE teams to take a leadership role in coaching development teams
Encoding expert practices in easy to understand ways, to help novices learn
Implementing the process automation necessary to ensure high quality and detailed insights