AIOps Service Assurance – Chris Menier, Vitria Technology

Chris Menier, president VIA AIOps at Vitria Technology, discusses how observability and VIA AIOps enable a new service assurance operating model across applications, networks, and in-house, hybrid and cloud infrastructure. This new operational model accelerates the resolution of service-impacting events through process automation and substitutes intelligent automation for high levels of human expertise in the event monitoring and incident management process.