Age of Autonomous Enterprise – Don Schuerman, Pega

Cars, factories, and even grocery stores are making the shift to autonomous. Businesses are too. By applying AI and automation to decisioning, operations and servicing across the organization, businesses can operationalize agility and become self-optimizing. This is the age of the autonomous enterprise. It brings together people and technology to deliver hyper-personalized engagement, seamless as-a-Service experiences and new ways of helping people at scale.