Software testing is one of the most critical aspects of the software development life cycle, but it’s often poorly understood. Because they’re so often the bearers of bad news (highlighting bugs, glitches and areas where user experience is poor), testers are often perceived as bottlenecks, but they are just doing their job to ensure that applications are bug-free and functioning correctly. Testers may feel overwhelmed and frustrated when they are left out of early design and development conversations, have their role denigrated or have to deal with poorly written code and lack of resources. Despite all the frustrations that testers have to deal with, most are happy with their jobs