Kate Pawlak, chief product officer and co-founder of Appsvio, discusses their role as an Atlassian Marketplace vendor specializing in ITSM and their recent recognition as Marketplace Partner of the Year. Kate highlights the strong sense of community in the Atlassian ecosystem, emphasizing the value of knowledge sharing and collaboration among users worldwide. She also delves into the evolution of Atlassian’s products, such as Jira service management and Confluence, and the integration of AI technologies like Atlassian Intelligence and Atlassian Rovo, which aim to streamline workflows and enhance user experiences across different tools and data sources.