John Willis – Out of the Crisis – What Would Deming Do?

July 12, 2022

In 1982 Dr. Edwards Deming published a book called “Out of the Crisis” that explained his frustration leading up to the prior decade. Fast forward forty years and imagine what he would say if he were alive today. Take, for example, the Knight Capital story, a configuration mistake in a High-Frequency Trading (HFT) algorithm that purchased an errant 150 different stocks in 45 minutes at a total cost of around $7 billion. In this presentation, we will look at the Knight Capital incident through the dual lenses of fundamental DevOps principles and Dr. Deming’s System of Profound Knowledge.

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Guest(s): John Willis
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