Customer Experience in Cybersecurity – Arvind Nithrakashyap, Rubrik

September 14, 2022

Natan Solomon chats with Arvind Nithrakashyap, CTO of Rubrik, about the impact customer experience (CX) can have on the efficacy of cybersecurity. Natan and Arvind also discuss how organizations can improve CX with continuous feedback loops and increased visibility, as well as the ways security and engineering teams can benefit from becoming more customer-oriented.