Sundhar Annamalai, President of LevelBlue, highlights the vital role of Managed Security Service Providers (MSSPs) for companies lacking cybersecurity resources. Customers struggle with complex security technologies, making MSSPs essential long-term partners. The services offered include 24/7 operations and specialized solutions. A partnership with Qualys for vulnerability management shows a commitment to evolving support, particularly for mid-market customers and larger enterprises needing security assistance.