Standardizing the “Agent-to-Human” Connection

March 12, 2026

The AI agent revolution is here, but handing over the keys to the kingdom means nothing if we can’t establish a verifiable trail of consent. Twilio’s Head of AI, ML, and Data, Zachary Hanif, joins me today to discuss their launch of A2H (Agent-to-Human), a groundbreaking open-source protocol designed to standardize how autonomous agents ask us for permission. As organizations push these agents out of the experimental “sandbox” and into highly regulated production environments, Hanif explains why “conversation plus consent equals trust”—and why without it, agentic autonomy is going to hit a very hard ceiling.

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Guest(s): Zachary Hanif
Categories: Interviews
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