Dr. Ahzam Afzal, CEO and Co-founder of Puzzle Healthcare, shares his journey from pharmacist to healthcare innovator, addressing challenges like inefficiencies and high costs in the system. He emphasizes chronic care management and reducing hospital readmissions. Puzzle Healthcare aims for nationwide coverage by 2027, utilizing AI for improved documentation and patient monitoring. A partnership with OSF Healthcare has notably reduced readmissions, showcasing the impact of these innovations.