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How AI and Unified Platforms Are Transforming Customer Service | Atlassian Team 25 EU Barcelona

October 21, 2025

Shamik Sharma discusses how AI and unified platforms are redefining customer service. By integrating IT operations and service management, Atlassian enables automation, faster responses, and more personalized support experiences.

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Guest(s): Shamik Sharma

Host: Mike Vizard

Categories: Atlassian Team '25 Europe

AI, Atlassian, AtlassianTeam25, Automation, CustomerService, ITOps, Productivity, ServiceManagement, TSTV

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