Incident Management – Cole Potrocky, Kintaba

August 2, 2021

Cole is the Co-founder and CTO of Kintaba, a modern incident management platform. He has interesting opinions on why existing tools don’t solve the problem of responding to major incidents, on why filing more incidents is actually a good thing, and why MTTR is a bad metric that promotes bad behaviors.

Want more TSTV interviews? Click here.